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TECHNICAL SUPPORT CLEAR ANSWERS. PRACTICAL GUIDANCE.

Direct support for fitment, specifications, diagnostics, installation questions, and warranty review.
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CONTACT OUR TEAM

Tech support

Technical support

Our technical team answers fitment, specification and diagnostic questions directly — no ticket queue. Include the part number, vehicle details and symptom, and we will respond with a clear recommendation.

Coverage checks against your application list or OE numbers.

Fitment confirmation

Dimensions, materials, torque values and tolerance questions.

Specification queries

Interpreting noise, vibration or ABS fault symptoms in the field.

Diagnostic guidance

Assessment of returned parts with production record cross-check.

Claim review

WARRANTY

24-month limited warranty

NEXORA components carry a 24-month limited warranty against defects in materials and workmanship from the date of installation, subject to correct fitment and normal service use.

WHAT’S COVERED

Defects in materials and workmanship under normal use.

HOW TO CLAIM

Contact the distributor or dealer where the product was purchased. Proof of purchase may be required.

WARRANTY PERIOD

For as long as the original purchaser owns the vehicle.

REPLACEMENT

If a product is determined to be defective, we will provide a replacement product at no charge.

WARRANTY

24-month limited warranty

NEXORA components carry a 24-month limited warranty against defects in materials and workmanship from the date of installation, subject to correct fitment and normal service use.

WHAT’S COVERED

Defects in materials and workmanship under normal use.

HOW TO CLAIM

Contact the distributor or dealer where the product was purchased. Proof of purchase may be required.

WARRANTY PERIOD

For as long as the original purchaser owns the vehicle.

REPLACEMENT

If a product is determined to be defective, we will provide a replacement product at no charge.

SPECIFIC WARRANTY COVERAGE

CV AXLES

LIMITED LIFETIME WARRANTY

  • Coverage: Defects in materials and workmanship under normal use.
  • Period: For as long as the original purchaser owns the vehicle.
  • Replacement: At no charge if defective.

HUB BEARINGS

2-YEAR WARRANTY

  • Coverage: Manufacturer defects only (not wear and tear, misuse, or accident damage).
  • Period: 2 years from the date of purchase (as specified by NEXORA).
  • Replacement: At no charge if defective.

1-YEAR WARRANTY

SHOCK ABSORBERS

  • Coverage: Manufacturer defects only (not wear and tear, misuse, or accident damage).
  • Period: 1 year from the date of purchase (as specified by NEXORA).
  • Replacement: At no charge if defective.

WHAT’S NOT COVERED

  • Normal wear and tear
  • Improper installation or installation-related damage
  • Misuse, abuse, or accidents
  • Modifications to the vehicle or suspension system
  • Damage caused by torn, damaged, or improperly installed boots
  • Products used outside their intended application
Labor, installation, towing, transportation, or other incidental costs are not covered unless otherwise agreed in writing.

OUR COMMITMENT

QUALITY DRIVES CONFIDENCE.

At NEXORA, we focus on quality at every step of the manufacturing process, delivering reliable and durable products for the modern automotive aftermarket.

Installation instructions

Step-by-step fitting guidance

Written instructions ship with every carton and are available here for reference in the workshop.

CV axle installation

Torque sequence, boot inspection and hub nut staking guidance for front and rear axle assemblies.
View Guide

Hub bearing installation

Mating face preparation, bolt torque steps and ABS harness routing to avoid encoder damage.
View Guide

Strut assembly installation

Mount orientation, spring seat alignment and post-installation alignment check requirements.
View Guide

Diagnostic checks

Identifying joint wear, bearing noise and encoder signal faults before replacing a part.
View Guide

Videos

Training and installation video

Factory and workshop footage is published here as each program releases.

Catalogs & downloads

Documentation library

Distribution partners can request current file versions from their NEXORA contact. This library grows with each product release.
Download
PDF · Current range

NEXORA master catalog

Download
PDF · Part numbers and dimensions

CV axle range sheet

Download
PDF · Part numbers and load ratings

Hub bearing range sheet

Download
PDF · Terms and claim process

Warranty policy

Download
PDF · Carton and barcode formats

Packaging and labelling guide

Download
PDF · All current programs

Installation instruction pack